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ITIL Service Delivery Expert
2 weeks ago
Job Summary
We are seeking a seasoned ITIL Service Management professional to join our team as a Consultant.
- Austin-trained candidates are preferred but not required.
- All applicants must have full work rights in Australia.
The ideal candidate will possess a solid foundation in IT service management methodology (ITIL) and strong experience in JIRA and Confluence.
Main Responsibilities:
- Implement systems enhancements to meet compliance and security requirements.
- Interact with business stakeholders to plan the service portfolio and monitor service performance.
Key Skills and Qualifications:
- Solid foundation in IT service management methodology (ITIL).
- Strong experience in JIRA and Confluence.
- Familiarity with Performance Management and Dashboard solutions.
- Understanding of Security & Quality standards.
- Strong written and oral communication skills.
What We Offer:
- A dynamic work environment.
- Opportunities for growth and development.
