IT Service Delivery Expert

1 week ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $101,951 - $110,279
About the Opportunity

The IT Service Management Specialist plays a pivotal role in driving and coordinating IT service management practices across the organization.

This position is responsible for driving change and ensuring the consistent and effective delivery of IT services by embedding and maintaining best-practice ITIL processes.

Key Responsibilities:

  • Act as a liaison between stakeholders to ensure service delivery aligns with organizational objectives.
  • Maintain operational efficiency and promote continuous improvement through process maturity initiatives.
  • Monitor service performance, facilitate reporting, and support process enhancements.

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