Senior Retail Operations Manager
1 week ago
As a retail leader, you will have the opportunity to make a real difference in the lives of our customers and team members every day.
The online department plays a critical role in helping us get online grocery orders selected and packed in-store by a team of personal shoppers. The orders are then picked up as part of our click and collect/concierge service or delivered to our customers in our vans.
You will be responsible for leading a high-performing team and taking pride in contributing to a customer experience that is welcoming and inspiring for our customers, team members, and community. This is an excellent opportunity to take your retail leadership experience to the next level.
Key responsibilities include:
- Leading a team with a focus on coaching and development
- Taking a team approach to meeting sales targets, cost control, and rostering needs
- Maintaining high standards of visual merchandising, safety, compliance, and stock management
- Being customer-obsessed and continually seeking to better understand our diverse customers
- Driving a one-team culture that recognises and celebrates success
We are committed to supporting the wellbeing and professional development of all our team members, offering flexible work arrangements, additional leave, and parental leave entitlements.
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