Dynamic Retail Operations Manager

2 weeks ago


Wollongong, New South Wales, Australia beBeeManager Full time $90,000 - $120,000
Job Overview

The Store Manager will oversee the operations of our retail store in Wollongong, ensuring exceptional customer satisfaction.

We are seeking a skilled and experienced Store Manager to join our team. As a key member of our retail leadership group, you will be responsible for driving sales growth, enhancing operational efficiency, and delivering outstanding customer experiences.

Main Responsibilities:
  • Home sleep test setups and CPAP equipment troubleshooting
  • Assisting customers with CPAP purchases and providing patient education on sleep health
  • Building rapport and effective relationships with customers
  • POS use and basic reporting duties as required
Required Skills and Qualifications:
  • Previous experience in a busy retail or customer service role with a minimum of 12 months Store Management experience
  • Strong customer service focus with empathy, compassion, and a drive to deliver top-notch patient-centric outcomes
  • Ability to thrive under pressure and work well independently and as part of a team
  • Strong communication skills and capacity to respond quickly to customer needs
Benefits:
  • Award-winning salary
  • Genuine commitment to workplace culture and employee well-being
  • Collaborative work environment and opportunities to interact with industry leaders
Why You'll Thrive Here:
  • We foster a culture of kindness and respect where you will feel valued and cared for
  • Meaningful interactions with customers and a focus on delivering exceptional patient care


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