Senior Service Coordinator

1 week ago

Adelaide, South Australia beBeeService Full time $120,000 - $150,000

Job Opportunity:

The Service Department is seeking an experienced professional to fill the role of Service Manager. This individual will be responsible for coordinating all aspects of the service department, focusing on meeting quality, cost, and service commitments to valued customers.

As a key member of the State Management team, this Service Manager will collaborate with other professionals to drive continuous improvement in processes and uncover new business opportunities.

Main Responsibilities:

  • Develop and implement strategies to expand the service department.
  • Ensure all Service Level Agreements (SLAs) are consistently met.
  • Assist the accounts department by resolving customer inquiries and disputes related to debt collection.
  • Ensure compliance with service standards and company procedures.
  • Efficiently manage service personnel and allocate labor and resources effectively.
  • Identify training needs and coordinate technical training in partnership with a designated trainer.
  • Oversee the financial performance of the service department.
  • Serve as the primary liaison for customer communications.
  • Manage Work in Progress (WIP) in accordance with established protocols.
  • Provide daily reports on sales revenue and gross profit to senior management.
  • Prepare and submit quotations for used equipment repairs.
  • Conduct field service visits to evaluate the quality of work performed by field service technicians.
  • Ensure that administrative tasks are completed by a designated administrator within designated timeframes and in compliance with established protocols.
  • Uphold relevant Occupational Health and Safety (OH&S) requirements.
  • Identify recruitment needs and collaborate with the Human Resources department for successful recruitment and selection.

Requirements:

  • A minimum of 5 years of management experience in a similar industry.
  • Strong interpersonal skills with a commitment to customer satisfaction.
  • In-depth understanding of department profit and loss dynamics.
  • Excellent time management and organizational skills.
  • Ability to present innovative ideas for growth and development planning.
  • Relevant trade background or qualifications.

What We Offer:

  • An attractive remuneration package based on your experience.
  • Company Vehicle or Allowance
  • Incentive Scheme
  • Commitment to your ongoing growth and training.
  • Employee milestone rewards and recognition initiatives.
  • Work within a friendly environment that fosters career advancement opportunities locally and nationally.
  • Access to employee assistance and wellness programs for you and your household.
  • Private health corporate discounts.

  • Special Needs Coordinator

    2 weeks ago

    Adelaide, South Australia University Senior College Full time $90,000 - $120,000 per year

    University Senior College is a secular, independent, coeducational senior secondary school located on the University of Adelaide campus. The College offers a highly academic program and a unique transition to tertiary studies.Are you someone who truly wants to make a difference to young people and their achievements? University Senior College is seeking an...

  • Senior Client Services Coordinator

    4 days ago

    Adelaide, South Australia beBeeCare Full time $72,000 - $96,000

    Job OpportunityJoin our team as a Care Coordinator to ensure exceptional client experiences.This is an exciting opportunity to make a positive difference in the lives of seniors and their families.About this roleAs a Care Manager, you will play a pivotal role in coordinating care plans, managing client relationships, and collaborating with our office team...

  • Service Coordinator

    1 week ago

    Adelaide, South Australia BET Group Globalis Full time

    As a Service Coordinator at BET Group Global, a registered NDIS provider, you'll be the critical interface between the organisation and participants.20th August, 2025Imagine a role where you can make a meaningful difference in the lives of people with disabilitiesAs a Service Coordinator at BET Group Global, a registered NDIS provider, you'll be the critical...

  • Senior Office Coordinator

    1 week ago

    Adelaide, South Australia beBeeSeniority Full time $100,000 - $120,000

    Job Title: Senior Office CoordinatorWe are seeking a highly skilled and experienced Senior Office Coordinator to provide exceptional support to our Executive Committee, Managing Director, and CEO. The successful candidate will possess a strong background in executive administration, outstanding communication skills, and the ability to maintain...

  • Service Team Coordinator

    2 weeks ago

    Adelaide, South Australia beBeeServicemanagement Full time $90,000 - $125,000

    Service Leader OpportunityDental Concepts is a leader in equipment supply and service. We have a dedicated team of talented staff, focused on delivering excellent customer experiences.A unique opportunity has arisen to lead our experienced service team as Service Manager.About the RoleThis hands-on leadership role combines operational coordination, team...

  • Service Coordinator

    2 weeks ago

    Adelaide, South Australia BET GROUP GLOBAL Full time $60,000 - $80,000 per year

    Imagine a role where you can make a meaningful difference in the lives of people with disabilitiesAs a Service Coordinator at BET Group Global, a registered NDIS provider, you'll be the critical interface between the organisation and participants, ensuring a participant-focused, holistic approach to service delivery. In this contract position, you'll join a...

  • Senior Project Coordinator

    5 days ago

    Adelaide, South Australia beBeeproject Full time $76,561 - $80,000

    Job Title: Senior Project CoordinatorOverview of the RoleThe position of Senior Project Coordinator exists to provide high-level administrative support to a senior executive team.Main ResponsibilitiesDeliver timely, accurate, and proactive advice and assistance on a broad range of matters and priorities.Prepare reports and correspondence related to...

  • Service Coordinator

    1 week ago

    Adelaide, South Australia Sacare Full time

    OverviewSACARE Broadview, South Australia, AustraliaJoin SACARE | OnCall Group Australia as aService Coordinator - Casual Broadview, SA. The Rostering/ Scheduling Coordination Team provides a 7 day/week, 24-hour service, connecting clients with our Disability Support Workers. You will be at the forefront of communication, building and maintaining...

  • Clinical Services Coordinator

    7 days ago

    Adelaide, South Australia beBeeCare Full time $74,392 - $80,134

    Senior Health Service CoordinatorThis is a challenging opportunity to work as a Senior Health Service Coordinator in a clinical setting.The successful candidate will be responsible for coordinating health services to support clients in their own homes, ensuring efficient service delivery and providing the best possible outcomes.Key...

  • Administrative Services Coordinator

    6 days ago

    Adelaide, South Australia beBeeAdministration Full time $76,561 - $80,856

    Job Title:Administrative Services Coordinator">About the Role:We are seeking an experienced Administrative Services Coordinator to join our team. As a key member of our administrative department, you will be responsible for providing high-level support to senior management and ensuring the smooth operation of our day-to-day office activities.You will oversee...