High Volume Customer Service Representatives

4 days ago


Sydney, New South Wales, Australia beBeeCustomerService Full time $72,000 - $90,000
About the Role

We are seeking multiple professionals with high volume processing experience to join our team.

These roles are estimated 5-month temporary assignments, with a strong potential to extend. As a contact centre professional, you will be responsible for delivering exceptional customer service in a fast-paced call centre environment.

You will be undertaking the following duties:

  • Respond to customer enquiries
  • Provide information on enrolment, courses and admissions
  • Process sales and transactions
  • Update and maintain personal information into the database
  • Records and database management, ensuring high integrity, accuracy and confidentiality

The ideal candidate will have demonstrated experience working within a high volume contact centre environment, along with superior organisational skills with the ability to multi-task and prioritise conflicting deadlines.

Key Skills
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a dynamic, fast-paced environment
  • Proficiency in MS Office and/or relevant software applications


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