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Customer Experience Specialist

3 weeks ago

Logan City, Queensland, Australia beBeeCustomer Full time $40,000 - $55,000
Role Overview

This position involves efficiently selecting and packing grocery items for online customer orders, ensuring accuracy and adherence to customer specifications.

Key Responsibilities
  • Select and pack grocery items in a timely manner, adhering to quality and freshness standards.
  • Communicate effectively with customers regarding order details, substitutions, and special requests.
  • Inspect products for quality and expiration dates to meet company standards of excellence.
  • Organise items for easy retrieval and packing to ensure orders are completed on time.
  • Utilise our online shopping platform and inventory management systems to process orders accurately.
  • Maintain a safe working environment by following all safety protocols and guidelines.
Required Skills and Qualifications
  • A genuine passion for food and shopping is essential.
  • Candidates should have a customer-first mentality and be willing to work collaboratively as part of a team.
  • Flexibility and adaptability to change are necessary for this role.
  • Reliability and a willingness to learn are also key qualities.
Benefits
  • Team discounts across various brands and a rewards program that recognises purpose-driven work.
  • Global business opportunities and exposure to a broad network.
  • Parental leave provisions and various leave types, including study leave and sports representation leave.
About the Opportunity

This role offers a chance to work in a dynamic and fast-paced environment, supporting a large team to create better experiences for customers.

Job Type and Seniority
  • Entry-level opportunity.
  • Temporary employment type.
Industry and Job Function
  • Retail industry.
  • Management and manufacturing job function.

We encourage candidates from diverse backgrounds to apply and will support adjustments in the hiring process if needed.