Customer Experience Specialist
1 week ago
The Customer Service Officer role is an exciting opportunity to deliver outstanding customer experiences through exceptional communication and relationship building skills.
Key Responsibilities- Be the first point of contact, providing top-notch customer service to our network.
- Support customers in identifying and exploring their current and future financial needs.
- Process transactions for customers efficiently.
- Guide customers on utilizing digital banking solutions and engage in conversations to generate opportunities in personal banking and lending.
- Excellent communication and relationship building skills are essential for success.
- Career-minded individuals with a genuine interest in banking will thrive.
- Team players with a proactive attitude and commitment to exceeding expectations are ideal candidates.
- Previous experience is not necessary, but a willingness to learn and grow is essential.
We're a unique group of challenger brands offering a genuine alternative to Australian financial services for customers and employees.
Our shared goal is to build social capital through banking and create trust with customers while supporting staff potential and community impact.
We foster an inclusive workplace where diversity is valued and reflected in our workforce.
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