Infrastructure Operations Specialist

6 hours ago

North Ryde, New South Wales, Australia Westpac Group Full time
About the Role

We are seeking an experienced Infrastructure Operations Specialist to join our 24/7 Data Centre Services Operations Team within Group Technology. As an Infrastructure Operations Specialist, you will play a critical role in providing support for Westpac Group's critical IT systems.

Key Responsibilities
  • Perform diagnostics and troubleshooting to ensure system reliability and efficiency.
  • Collaborate with external and 3rd party vendors/contractors to achieve organisational needs.
  • Follow DC operations, Logistics, Security and Safety related processes and guidelines.
  • Practice and enforce Westpac's Security and Safety best practices.
  • Develop your understanding of operational metrics and follow guidelines to achieve targets.
  • Contribute to projects to improve DC work environment and operational efficiencies.
  • Establish productive working relationships with business and strategic partner colleagues.
  • Continually test the status quo to identify business risk and opportunities for continuous improvement.
Requirements
  • Entry level knowledge of Windows and/or Linux Operating Systems.
  • Basic knowledge of data centres, data cabling and cable management preferred.
  • Excellent customer service, communication skills and a 'can do' attitude.
  • A desire to learn about data centres, data cabling and cable management.
  • Ability to self-manage assigned tasks to high quality and time.
  • Ability to work as part of a 24 x 7 operations support team.
  • Personal transport is essential to travel to some Westpac Data Centre locations.
  • IT related Degree/Diploma/Certificate IV graduate.
About Westpac Group

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

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