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Senior Customer Support Liaison

3 weeks ago

Maroochydore, Queensland, Australia beBeeCustomerService Full time $55,000 - $82,000
Job Overview

The Customer Service Representative plays a vital role in delivering exceptional customer experiences, connecting with meaningful work and collaborating with purpose.

This is an opportunity to build long-lasting relationships, drive customer satisfaction and contribute to a dynamic team environment.

Main Responsibilities
  • Customer Interaction Specialist
  • Deliver seamless customer service experiences in a fast-paced contact centre environment.
  • Provide expert information on government programs and processes with an in-depth knowledge base at your fingertips.
  • Maintain a professional approach in every interaction, ensuring customer trust and loyalty.
  • Effectively address complex enquiries, leveraging problem-solving skills and critical thinking abilities.
  • Accurately capture customer details and log interactions in our intuitive CRM system.