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Public Library Service Ambassador
2 weeks ago
We are seeking a customer service professional to drive excellent library service to all customers.
Main Responsibilities:- Drive exceptional customer experience by being warm, friendly and knowledgeable.
- Enrich customer interaction by providing positive options and suggestions.
- Support customers with technology use and resource access.
- A strong background in delivering high-quality customer satisfaction.
- Knowledge of the role of public libraries in the community.
- Experience assisting customers with technology use and navigating online services.
We value diversity and inclusion, focusing on community wellbeing and quality of life through city improvements.