Resilience Manager

8 hours ago

Melbourne, Victoria, Australia beBeeDisaster Full time $160,000 - $180,000
Business Continuity and Disaster Recovery Specialist

The role of Business Continuity and Disaster Recovery Specialist is a critical one, as it involves ensuring the continuity of business operations during times of crisis. This includes developing and implementing strategies for service continuity and disaster recovery, aligning with ITIL best practices.

This specialist will be responsible for leading the development and implementation of Service Continuity Management (SCM) standards, collaborating with business units and technology stakeholders to identify critical services, recovery objectives (RTO/RPO), and risk tolerances for effective continuity planning.

  • Develop and maintain service continuity plans, playbooks, and recovery procedures, integrating them with crisis management and enterprise risk frameworks.
  • Own the disaster recovery (DR) strategy and execution, including the maintenance of DR plans, aligning recovery with hybrid cloud and on-premise environments.
  • Oversee enterprise incident and recovery runbooks, conducting regular reviews and updates to ensure readiness and alignment with the evolving technology and business landscape.

Key Requirements

  • Extensive experience in Business Continuity, Disaster Recovery, or Crisis Management, including hands-on experience with failovers, backups, and recovery testing.
  • Proven track record in managing or supporting major incidents, enterprise incidents, and crisis events, ensuring a swift and coordinated recovery.
  • Strong knowledge of risk management frameworks and the ability to identify, assess, and mitigate continuity and recovery risks.
  • Technical understanding across LAN/WAN, voice, security, server, cloud, and desktop environments, with hands-on experience in DR and failover technologies.
  • Experience in regulated industries, ensuring compliance with industry standards and internal policies.
  • Demonstrated leadership, customer focus, and accountability, with a forward-thinking mindset to drive continuous improvement, collaboration, and operational resilience across teams.

Your Background

To succeed in this role, you should have a strong background in Business Continuity, Disaster Recovery, or Crisis Management, with extensive experience in service continuity, disaster recovery, and risk management. You should also possess excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

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