
Resilience Specialist
1 day ago
Service Continuity Specialist
Our team is looking for a Service Continuity Specialist to join our organization. This role will be responsible for leading the development, implementation, and maintenance of service continuity strategies to ensure business resilience and continuity.
Key Responsibilities:- Develop and maintain service continuity plans, playbooks, and recovery procedures to ensure alignment with business objectives.
- Collaborate with cross-functional teams to identify critical services, recovery objectives, and risk tolerances for effective continuity planning.
- Support and govern application and system Business Impact Assessments (BIAs) and risk assessments to ensure alignment with overarching Business Continuity Plans.
- Own the disaster recovery strategy and execution, including the maintenance of DR plans, aligning recovery with hybrid cloud and on-premise environments.
- Oversee enterprise incident and recovery runbooks, conducting regular reviews and updates to ensure readiness and alignment with the evolving technology and business landscape.
- Extensive experience in Service Continuity, Disaster Recovery, Business Continuity, or Crisis Management, including hands-on experience with failovers, backups, and recovery testing.
- Proven track record in managing or supporting major incidents, enterprise incidents, and crisis events, ensuring a swift and coordinated recovery.
- Strong knowledge of risk management frameworks and the ability to identify, assess, and mitigate continuity and recovery risks.
- Technical understanding across LAN/WAN, voice, security, server, cloud, and desktop environments, with hands-on experience in DR and failover technologies.
- Experience in regulated industries, ensuring compliance with industry standards and internal policies.
- Demonstrated leadership, customer focus, and accountability, with a forward-thinking mindset to drive continuous improvement, collaboration, and operational resilience across teams.
We are a leading Australian energy infrastructure business with a diverse portfolio of gas, electricity, solar, and wind assets that deliver essential services to communities and customers across Australia.
We are committed to securing Australia's energy future by delivering infrastructure solutions for the energy transition and supporting the decarbonisation ambitions of our customers and communities.
We value diversity and inclusion in our workplace and are an equal opportunity employer.
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