Chief Guest Experience Ambassador

6 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $45,000 - $63,000
Job Description">

Front Desk Operations

The Front Desk Host is responsible for the day-to-day operation of the front desk, including greeting and registering owners and guests, providing information on local attractions, and completing all related paperwork.

Responsibilities:

  • Operate front desk efficiently and effectively.
  • Provide exceptional customer service to owners and guests.
  • Process registrations, check-ins, and check-outs accurately and in a timely manner.
  • Assist with guest inquiries and resolve any issues that may arise.

Requirements:

  • Previous experience in a similar hotel position.
  • Genuine passion for delivering excellent customer service and knowledge of the local area.
  • Excellent communication skills with strong interpersonal abilities.
  • Ability to work in a fast-paced environment with multiple tasks and priorities.
  • Impeccable presentation and professional grooming standards.
  • High levels of computer literacy.
  • Experience with Property Management Systems (PMS) an asset.
  • Ability to recognize and solve problems in the workplace.
  • Flexibility to work a varied schedule including evenings, weekends, and public holidays.

What We Offer

We offer a dynamic and inclusive work environment where we deliver excellence and have fun, celebrate together, and support one another. We are always looking ahead to what's next and how we can strengthen our business, neighboring communities, and customer experiences.

Join Our Team

As a Front Desk Host, you will be part of a global team that values teamwork, innovation, and growth. If you require any reasonable accommodation during the hiring process, please contact us.

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