Customer Field Technician

6 days ago

Brisbane, Queensland, Australia NBN Co Full time

About the Role

We are seeking a Customer Field Technician to join our team in Toowoomba. As a Customer Field Technician, you will play a vital role in delivering exceptional customer service and working on field tasks across all nbn technologies.

Key Responsibilities

  • Cabling installation (copper and fibre) including jointing, jumpering and splicing
  • Customer premises installation of nbn Customer Premises Equipment (CPE)
  • Fault diagnosis and repair of nbn cabling networks and nbn CPE
  • Working in multiple environments, both internal and external, but predominantly inside the customer's premises

Requirements

  • Exceptional customer service skills and ability to display honesty and integrity
  • Self-managed and motivated individual with strong and personable communication skills, both written and verbal
  • A current and clean Driver's License

About You

We are looking for both experienced candidates and those with transferable skills from a communication cabling or electrical background who are keen to explore a new career in the telco sector.

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