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Administrative Coordinator for Medical Practice

1 month ago


Melbourne, Victoria, Australia GenesisCare Full time

Career Opportunity: Full Time Administrative Coordinator Role

GenesisCare, a leading healthcare provider, is seeking an experienced and customer-focused Administrative Coordinator to join their Frankston Clinic.

The successful candidate will work 38 hours per week, Monday to Friday, in a fast-paced administrative environment where customer service remains the top priority.

About the Role

This role involves being the first point of contact for patients, providing exceptional customer service via phone and face-to-face interactions.

Key Responsibilities:

  • Efficiently manage patient bookings and confirmations
  • Billing and receipting at time of appointment
  • Accurately process relevant paperwork including data entry
  • Ensure the smooth running of the clinic
  • Continuously liaise with the team to ensure efficient processes
  • Manage patient records and filing of patient notes

Benefits of Joining GenesisCare:

  • Internal career development opportunities globally
  • Ongoing opportunities for professional development to keep up to date with current clinical practices
  • All employees and their family members have access to free confidential support that is completely external to GenesisCare
  • Free access to thousands of LinkedIn training courses
  • Qantas membership discount, gym membership discount, and Bupa discount
  • Paid parental leave

We're interested in hearing from candidates who possess:

  • Strong organisation and communication skills
  • Proven experience working successfully in a team environment
  • Demonstrated ability to provide excellent patient care and customer service
  • Knowledge of patient billing systems and related Medicare funding mechanisms
  • Exceptional phone manner and ability to handle a high volume of patient inquiries
  • High attention to detail and excellent organisational skills

About GenesisCare

By joining GenesisCare, you will be part of a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes.

Salary Estimate: $70,000 - $90,000 per annum (dependent on location and experience)