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Business Analyst
2 months ago
We are seeking a highly skilled Business Analyst to join our Warehouse Operations team at WesTrac. As a Business Analyst, you will be responsible for analyzing Product Support performance and developing business reporting to drive business growth and improvement.
Key Responsibilities- Manage the Quality Assurance Document (QAD) and Incident reports to ensure stakeholders complete actions within assigned timeframes.
- Promote continuous improvement and the utilization of Caterpillar Production System (CPS) within the Parts NSW team.
- Proactively identify processes that would benefit from improvements and recommend appropriate actions.
- Provide high-quality analytical support to the Warehouse Leadership Team to enhance and facilitate the success of Parts Operations NSW.
- Conduct initiative evaluation, variance analysis, key performance indicators derivation, and risk evaluation.
- Develop and maintain high-level business and strategic reporting.
- Tertiary qualifications in an Information Technology related discipline.
- Minimum 5 years' post-qualification experience in a similar analyst role.
- 4 years' experience in an integrated Warehouse Control System and WMS system.
- Highly competent in using Power BI to develop and maintain reporting.
- Strong interpersonal skills with exceptional verbal and written communication.
- Highly developed problem-solving skills with the ability to think logically and follow a process-oriented approach.
- Demonstrated analytical, planning, and organizational skills.
- Demonstrated project management skills, including the ability to plan, determine priorities, and achieve specific goals within set timeframes.
- Exceptional customer service skills with a focus on stakeholder engagement and customer-oriented delivery.
- Working knowledge of supply chain, logistics, and/or WMS.
- Highly developed computer literacy skills with an understanding of relevant business systems.
- Ability to work autonomously and as part of a team environment.
- Proven experience to lead and implement change.
- Strong understanding of business acumen in a commercial sense.
- Technical IT application testing.
- 12 weeks paid parental leave.
- Discounted CAT Hand Tools.
- Opportunities for progression with pathways to sales and leadership roles.
- Fitness Passport for the whole family.
- Wellness Program.
- Income protection covering you 24/7.
- Refer a friend program - work alongside your mates and receive up to $3000 for each successful referral.
- Up to $8,000 relocation assistance offered for eligible candidates.
- Discounts with Blackwoods, Apple, JB Hi-Fi, Qantas, Travel Club, and more.
If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link provided. For further information regarding this role, please contact the Recruitment Team on [phone number] and reference job number 2646.
At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognizes the value of and strongly supports the principles of equal employment opportunities in the workplace and is committed to continue to build our workplace culture. WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organization that supports diversity, inclusion, and equality.
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