Employee Services Coordinator

2 days ago


Kew, Victoria, Australia Hanes Brands Inc Full time

We are seeking a highly organized and customer-focused Employee Services Coordinator to join our Head Office team in Kew, Melbourne. As an essential member of our People & Culture team, you will play a key role in providing exceptional service to employees, line managers, and business partners.

About the Role

This is a fixed-term contract until September 2025. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work collaboratively across different teams and levels of the organization.

Key Responsibilities
  • Provide P&C services support to employees, line managers, and business partners, including contract preparation, answering general P&C queries, employee benefits administration, and P&C system support.
  • Facilitate the candidate on-boarding process for new starters, ensuring a smooth and seamless experience.
  • Maintain accurate records and documentation, adhering to relevant legislation and superannuation requirements.
  • Assist new starters with employment queries and troubleshoot employee benefits queries and issues.
  • Respond to general People & Culture related enquiries from employees and line managers, providing timely and effective solutions.
Requirements

To be successful in this role, you will require:

  • A degree qualification in Human Resources or a related field.
  • Customer service focus and passion, with experience in a customer service or admin support function.
  • Advanced PC skills, including Excel and Word.
  • The ability to multi-task and maintain poise under pressure, prioritizing tasks and requests effectively.
  • High attention to detail, with a tolerance for repetitive tasks and high accuracy levels.
What We Offer

In return for your hard work and dedication, we offer a competitive salary range of $65,000 - $75,000 per annum, depending on experience. You will also enjoy a range of benefits, including:

  • Amazing working culture, structured training and development programs, genuine internal career pathways, and opportunities for growth and progression.
  • Huge staff discounts across all Hanes brands, with up to 60% savings on Bonds, Champion, Sheridan, Bras N Things, Berlei, Jockey, and more.
  • Sample sales and extended family and friends discounts.
  • Wellness programs, including regular free skin checks, flu shots, remedial massages, Employee Assistance Program, fresh fruit delivered on-site.
  • Access to awesome perks, including corporate discounts, novated car leasing, Employee Assistance Program, Parental Leave Program.
  • Monthly business updates from our CEO and Senior Leadership Team, with regular presentations from our community partners.


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