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Employee Relations Specialist
2 months ago
Job Summary:
The Employee Relations Specialist is responsible for promoting a consistent and fair approach to all employee relation matters within their designated region. This role involves case management of employee relations matters, including leave of absence, disciplinary and grievances, performance improvement, investigations, and reasonable accommodations.
Key Responsibilities:
- Coach and guide managers on all matters relating to employee relations, and general guidance on HR policies and procedures.
- Effective case management of people-related issues such as disciplinary, performance management, grievance, and absence management through to conclusion.
- Undertake investigations, prepare reports and documentation in support of cases in compliance with local law and regulations.
- Maintain employee relations records both written and held on the HRIS system, ensuring compliance with data privacy regulation and other record-keeping compliance.
- Monitor trends, collate and analyze data, prepare presentations to enable business insights.
- Promote a positive employee relations culture within the business, through enabling a fair and consistent approach to policies and procedures.
- Reviews employee status changes in HRIS in relation to employee relation matters, e.g., leave of absence, terminations.
- May be required to run employee data reports, support audits, assist with managing employee changes in collaboration with the HRIS team.
- Participates in new hire orientation and other employee engagement activities as directed.
- Conduct exit interviews and provide actionable insight.
- May be required to support regional change programs and special projects as directed.
- Participates in other employee relations activities as dictated by the geographical market.
- Participates in the wellbeing committee and initiatives arising from the committee.
- Completes additional special projects in accordance with assigned deadlines.
Requirements:
- Four-year college degree in Human Resources or business area plus two years of experience working within the HR team in an employee relation role, HR generalist or similar.
- HR certification or working towards preferred (PHR, SHRM, CIPD or similar).
- Good understanding of employment law and HR best practice with the aptitude to learn and apply knowledge.
- Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Prior experience of managing investigations required.
- Excellent communication skills, both verbal and written with the ability to communicate effectively and discretely with all levels of employees, including executives.
- Must be detail-oriented and able to perform duties with a high degree of accuracy.
- Must be able to work professionally and calmly, in a time-sensitive, sometimes stressful environment.
- Proficient MS Office skills, including Word, Excel, and PowerPoint.
- Experience of managing employee records both written and using HRIS essential, prior Workday experience preferred.
- Ability to protect and handle confidential personnel information.
- Ability to organize, prioritize, and complete multiple tasks under deadlines and shifting priorities.
- Able to work on the computer for several hours each day.
- Some travel may be required, mostly domestic.
