Senior Groups Travel Coordinator
2 weeks ago
Exciting Opportunity in Global PCO Industry
- We are seeking a highly skilled Senior Groups Travel Coordinator to join our dynamic team.
About the Role
The ideal candidate will have previous experience in groups travel consulting and possess strong GDS skills, as well as domestic and international fares knowledge.
As a key member of our team, you will be responsible for managing group bookings, coordinating itineraries, and ensuring exceptional customer service is maintained and exceeded.
We offer a supportive, growth-oriented, and flexible work environment, with opportunities for career progression, training, and development.
Key Responsibilities:
- Manage group bookings and coordinate all aspects of the itinerary, including transportation, accommodation, and other services
- Professionally reply to delegate's queries within agreed timeframes to ensure customer satisfaction is maintained and exceeded
- Ensure tickets, itineraries, and documentation are issued correctly, requiring exceptional precision and customer service skills
- Build strong relationships within the team to cultivate a successful working environment
Benefits and Salary
You will be rewarded with an attractive remuneration package, estimated at $60,000 - $80,000 per annum, depending on experience. Additional benefits include travel discounts & perks, health and wellness perks, and opportunities for professional growth and development.
About Our Company
We are AA Appointments, a leading recruitment specialist in the travel and hospitality industry. We are dedicated to matching your personal experience and career ambition with only the best industry partners.
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