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Customer Experience Specialist

2 weeks ago

NewcastleMaitland, Australia beBeeSustainability Full time $40,000 - $72,000
Customer Service Representative Role">

Are you passionate about delivering exceptional customer experiences and working in a dynamic team environment?

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  • Our ideal candidate is a friendly, enthusiastic, and detail-oriented individual who can provide outstanding service to customers.
Key Responsibilities
  • Deliver top-notch customer service by responding promptly to customer inquiries and resolving issues efficiently.
  • Contribute to maintaining a safe and positive store environment for colleagues and customers alike.
  • Collaborate with the team to achieve sales goals and maintain high levels of customer satisfaction.
What We Offer
  • A comprehensive training program to develop your skills and knowledge in customer service and store operations.
  • Ongoing support and feedback from your supervisor to help you grow in your role.
  • A fun and inclusive work environment where you can be yourself and contribute to a positive team culture.
  • The opportunity to work flexible hours in a 24/7 store setting.
  • A chance to develop your career through ongoing learning and development opportunities.
  • An Employee Assistance Program (EAP) providing mental, physical, and personal support.
  • A commitment to creating a safe and inclusive work environment.
  • The excitement of working in a fast-paced, ever-changing environment where no two days are the same.
Ideal Candidate Profile
  • A passion for delivering excellent customer service and building strong relationships with customers.
  • Previous experience in a fast-paced, customer-focused role.
  • Strong communication and interpersonal skills, with the ability to engage with customers effectively.
  • The confidence to work independently while being committed to supporting the team.
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