Insurance Restoration Specialist
1 week ago
Job Opportunity: Restoration Technician
">">About the Role:The Restoration Technician is responsible for site reporting, technical restoration, treatment and cleaning of allocated sites. This role involves dealing with customers and utilising specialised restoration equipment.
Responsibilities:
• Provide excellent customer service.
• Conduct initial make-safe works for water, mould, fire and other restoration related projects.
• Complete reports and technician duties for water damage, fire damage & mould projects.
• Carry out installation, monitoring and reporting of mitigation & restoration equipment.
• Complete mould cleaning and fire wash down of relevant areas including the usage of restoration chemicals.
• Complete inventory reports restorable/non restorable contents items.
• Complete steam-cleaning of carpets.
• Liaise with internal office staff, project managers, external contractors & clients.
• Work closely with office-based project coordination teams, estimators/supervisors and managers.
Requirements:
• Full Drivers License and Construction Induction Card.
• Have a current Working with Children Check and police check (or willing to obtain prior to commencement).
• IICRC qualification highly regarded.
• 2+ years experience in Insurance Restoration industry is highly desirable but training will be provided for those with less experience.
• Experience managing multiple work sites.
• Customer service skills and good communication skills are essential.
• Most importantly a strong work ethic, positive attitude and willingness to learn.
Why Join Us?
We offer flexible hybrid WFH options after probation, discounts on JB HI-FI products, birthday leave after probation, regular trade discounts, BUPA Health Insurance discounts, access to an Employee Assistance Program and a values-driven environment.
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