Operational Coordinator

16 hours ago

Melbourne, Victoria, Australia beBeeCoordinator Full time $73,000 - $86,000
Operational Coordinator

We are seeking an experienced Operational Coordinator to join our team. As a key member of our operations department, you will play a vital role in ensuring the smooth operation of our services.

About Us

We are a leading provider of transport services, known for our commitment to excellence and customer satisfaction.

The Opportunity

As an Operational Coordinator, you will be responsible for coordinating bus schedules, managing last-minute changes, and ensuring our services run efficiently.

Key Responsibilities

  • Proactively manage unplanned absences by covering vacant shifts to ensure service continuity.
  • Allocate vehicles efficiently and coordinate smooth bus yard departures.
  • Organize and manage schedules for driver and vehicle changeovers.
  • Collaborate closely with the Operations Control Centre to relay timely updates on service disruptions.
  • Provide on-the-ground support to frontline staff during incidents and emergencies.
  • Monitor real-time operational changes and ensure systems are updated accordingly.
  • Prepare and process weekly rosters, timesheets, and payroll in line with industrial agreements.
  • Track daily operational performance, identify issues, and implement corrective actions as needed.

Requirements

  • Proven experience coordinating large teams, with exceptional planning and organizational skills.
  • Confident using computers, with solid skills in Microsoft Office and reporting tools.
  • A proactive, self-motivated mindset and a flexible attitude in a fast-paced, ever-changing environment.
  • A strong understanding of safety regulations and internal compliance standards, with hands-on experience in monitoring and maintaining them.
  • A true team player with great interpersonal skills - equally comfortable working independently or within a team.
  • Clear and confident communication, able to provide direction and updates with ease.
  • A valid Medium Rigid (MR) driver's licence and relevant accreditation, plus a Working with Children Check (or willingness to obtain).

What We Offer

We offer a competitive salary package, comprehensive Employee Assistance Program, and a positive company culture.

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