Merchant Onboarding Specialist
4 weeks ago
PayEngine is a cutting-edge, full-service financial transaction technology that empowers businesses to embed, launch, and scale payments for their customers. As a player in the FinTech payments space, we understand the critical need to offer agile SaaS-based solutions backed with scalable payments orchestration.
Our MissionOur mission is to create an orchestrated-commerce for our Partners that provides the agility of SaaS sprints with the support of payments-related services.
About the RoleWe are seeking an energetic and detail-oriented Onboarding Specialist to own merchant application processing across PayEngine processors. The successful candidate will be responsible for managing the day-to-day onboarding process, from application submission to account activation.
Key Responsibilities- Submit and manage application submissions to processors
- Coordinate with multiple providers as needed per application packet
- Utilize established tools and processes to facilitate application processing
- Identify process optimization opportunities
- Document tools or process changes as needed
- Generate application status reporting as needed
- Bachelor's degree in Business, Marketing, Communications, or related discipline
- 3+ years merchant services application processing experience with a top-tier, e-commerce, processor or equivalent
- SaaS payments orchestration experience a plus
- Standard Operating Procedures development and maintenance experience
- Advanced proficiency with Google Suite tools; Drive, GMail, Calendar, and Sheets
- Proficient with updating Jira boards and/or Confluence pages
- Experience using Customer Relationship Management (CRM) systems a plus
As a key member of our team, you will have the opportunity to work with a dynamic technology that is constantly evolving. We offer a collaborative and fast-paced work environment, with opportunities for growth and professional development.
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