Incident Resolution Specialist

Incident Resolution SpecialistDeliver exceptional service to our customers by resolving incidents efficiently and effectively. As a key member of our Service Management team, you will support all areas of our business, ensuring timely resolution and minimum business impact.Analyse the entire lifecycle of incidents (P1-P4) to ensure timely resolution and...

Job TitleAbout the Role:We are seeking an experienced IT Service Management professional to join our team as an Incident Manager.The successful candidate will be responsible for managing and overseeing incident resolution, ensuring minimal disruption to services. This role involves driving improvements in incident management processes, enhancing current...

About the Role:">As a key influencer in a renowned global brand, you will have opportunities for international travel and experience spanning APAC and Europe. The Incident Manager is responsible for developing and implementing processes for Incident, Problem, Event, and Risk Management.">This role requires a proactive approach to ensure successful...

Key Position OverviewWe are seeking an experienced Incident Resolution Specialist to join our dynamic team. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent problem-solving skills.The successful candidate will be responsible for managing incoming requests related to application, network, and product...

We are seeking a highly skilled manager to oversee the end-to-end management of risk and compliance related matters. As a key member of our organisation, you will be responsible for leading a team and ensuring the successful resolution of consumer incidents.Key Responsibilities:Lead, coach and mentor a team of specialists to develop capability and build a...

At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flexibility for balance and the support you need. We know that flexible work...

Incident Response ProfessionalThis role is responsible for leading high-impact incident response to safeguard critical technology services.Collaborate with cross-functional teams to identify and resolve complex technical issues, ensuring timely restoration of critical services.Drive post-incident problem management to analyse root causes and implement...

We are seeking a seasoned professional to fill the role of Complaints Resolution Specialist.**Job Summary:**The ideal candidate will be responsible for managing complaints and participant incidents, ensuring timely resolution and providing support to complainants and their representatives.**Key Responsibilities:**Manage complaints and participant incidents,...

Incident Manager Job DescriptionAs an Incident Manager, you will play a key role in managing system incidents and privacy complaints. You will work closely with IT teams to resolve issues and ensure that business responses are coordinated effectively.The ideal candidate will have excellent communication skills, be able to work under pressure, and have a...

About the JobOur organization empowers individuals and communities to achieve prosperity by facilitating access to quality skills, training, and employment services.The RoleYou will work collaboratively as part of a team delivering IT Service Management (ITSM). As an Incident Management Support Officer, you will adhere to defined service management processes...