Lead ICT Sales Specialist

1 week ago

Sydney, New South Wales, Australia beBeeICT Full time $108,000 - $143,200

Lead ICT Sales Specialist

We are seeking an experienced professional to join our Sydney-based team, working across Australia and the wider JAPAC and EMEA markets. In this role, you will be responsible for managing strategic customer accounts and expanding our presence within the ANZ region.

As a key member of our sales team, you will act as a trusted advisor to B2B clients across various industries, aligning their complex data needs with our suite of SaaS-based marketing analytics solutions.

Key Responsibilities:

  • Manage and grow key ICT customer accounts, serving as the primary point of contact for strategic enterprise clients across the ANZ region.
  • Identify and develop new ICT business opportunities by understanding customer data infrastructure and aligning it with our integration capabilities.
  • Lead the rollout of our SaaS and data solutions into new markets, collaborating with regional teams to ensure adoption and localisation.
  • Conduct consultative sales engagements, understanding client business goals, marketing data workflows, and technical environments to deliver tailored ICT solutions.
  • Coordinate cross-functional collaboration with product, engineering, marketing, and support teams to deliver and evolve customer-centric solutions.
  • Maintain regular engagement with clients, including onsite visits within Sydney, strategic business reviews, and technical check-ins to ensure continued value delivery.
  • Drive account growth strategies through upselling, cross-selling, and renewals, consistently exceeding revenue and retention targets.
  • Provide detailed reporting on KPIs and business outcomes to global leadership, tracking pipeline progression, client health metrics, and expansion potential.
  • Work across time zones and cultures to support international stakeholders and clients, particularly in JAPAC and EMEA.
  • Navigate the end-to-end sales cycle, from initial discovery and solution presentation to proposal delivery and contract negotiation.

Requirements:

  • Minimum 4-6 years' experience in ICT account management, B2B SaaS, marketing technology, or data analytics-related roles.
  • Demonstrated success in managing enterprise accounts, preferably across multiple regions and industries.
  • Strong track record of achieving and exceeding commercial targets, including renewals, upsells, and expansions.
  • Experience working with SaaS platforms, martech solutions, or data products in a technical and consultative capacity.
  • Proven ability to navigate complex sales cycles and present strategic solutions to senior stakeholders (e.g. Heads of Marketing, Data, and IT).
  • Familiarity with cross-functional work environments, coordinating across product, engineering, and support.
  • Excellent communication and presentation skills, with the ability to clearly articulate technical concepts to both business and technical audiences.
  • Comfortable operating across different time zones and cultures, with a strong sense of ownership and adaptability.
  • B2B sales and customer experience is a must for this role.

Preferred Qualifications:

  • Bachelor's degree (or higher) in Business, Marketing, Communications, or ICT-related field.
  • Fluent in English: both verbal and written.
  • Experience working with marketing agencies, global SaaS firms, or enterprise data teams.
  • Exposure to programmatic media, marketing analytics, or data integration workflows is a strong advantage.

Work Location: In person

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