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Practice Coordinator

2 months ago

Central Coast, Australia PRP Diagnostic Imaging Full time
About the Role

We are seeking a highly skilled and motivated Practice Coordinator to join our team at PRP Diagnostic Imaging. As a key member of our administrative team, you will be responsible for providing exceptional customer service and administrative support to our patients and medical teams.

Key Responsibilities
  • Front Desk Operations: Manage the first point of contact for patients, providing a warm and welcoming experience.
  • Customer Service: Respond to patient inquiries, resolve issues, and provide accurate information in a timely and professional manner.
  • Administrative Support: Assist with scheduling, billing, and invoicing, ensuring accuracy and efficiency.
  • Team Collaboration: Work closely with medical teams to ensure seamless patient transitions and effective communication.
Requirements
  • Customer Service Background: Proven experience in providing exceptional customer service in a fast-paced environment.
  • Administrative Skills: Proficient in MS Office and CRM systems, with the ability to maintain confidentiality and professionalism.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with diverse stakeholders.
  • Teamwork: Ability to work collaboratively as part of a cohesive team, with a strong work ethic and commitment to excellence.
What We Offer
  • Attractive Remuneration: Competitive salary and benefits package.
  • Professional Development: Opportunities for growth and development, with a focus on continuous learning and improvement.
  • Supportive Work Environment: Collaborative and inclusive team culture, with a strong emphasis on work-life balance.