Customer Service Consultant Expert

2 days ago


Melbourne, Victoria, Australia Theprobegroup Full time

At The Probe Group, we're passionate about delivering exceptional customer experiences. We're seeking a highly skilled and dedicated Customer Service Consultant to join our team. In this role, you'll play a critical part in ensuring seamless system upgrades for our clients.

You will be an expert in navigating and working within Excel or Google Sheets, with a keen eye for detail and strong analytical skills. This is a behind-the-scenes opportunity that requires minimal customer interaction, but maximum impact on our operations.

The ideal candidate will have excellent communication skills, with the ability to simplify complex situations and ask insightful questions. You'll be a key contributor to our success, driving process improvements and enhancing our services.

We offer a fantastic working environment that celebrates diversity, unlimited access to mental health resources, and opportunities for career growth. Our inclusive culture values every individual's contribution, embracing different perspectives and backgrounds.

In return for your dedication and expertise, we promise a challenging yet rewarding experience. Enjoy shift loading benefits, paid training, and a chance to work with innovative minds to achieve great success. Let's collaborate to drive excellence in everything we do.



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