Customer Service Professional

1 week ago


Mackay, Queensland, Australia Blackwoods Full time

We are seeking a motivated and customer-focused individual to join our high-performing Trade Store team in Mackay, QLD.

This Part-Time opportunity is critical to our Customer Care Excellence Team and offers a dynamic work environment with diverse responsibilities.

Key duties will include:

  • Providing exceptional face-to-face customer service and support
  • Sourcing parts and managing backorders
  • Warehousing tasks such as picking, packing, and stock rotations
  • Daily stock replenishment and stock takes
  • Handling cash, card, and account transactions
  • Maintaining showroom displays and general housekeeping

To succeed in this role, you will have:

  • Customer service experience in a trade store or retail environment
  • Excellent written and verbal communication skills
  • Self-motivation and a willingness to learn and develop within the company
  • Ability to multitask in a fast-paced and high-pressure environment
  • Exceptional organisational and time management skills
  • Part-Time availability between 8:30am-4:30pm, Monday to Friday

Salary: AU$ 45,000 - AU$60,000 per annum, dependent on experience. Benefits include:

  • A competitive permanent salary and incentives package
  • A team member discount card for Kmart, Bunnings, Target, and Officeworks
  • Access to attractive Wesfarmers share plans
  • A successful Refer-A-Friend program
  • Discounted offers from over 300 corporate partners
  • Generous paid parental leave
  • Free onsite parking

About Us

Blackwoods is Australia's leading supplier of industrial and safety supplies, supporting businesses big and small with a range of products from the world's best brands. With a national footprint and a passionate team, we provide unparalleled expertise and service to help build a better Australia.



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