Customer Service Representative
1 month ago
RACQ is seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members.
Key Responsibilities- Provide tailored solutions to members across a range of assistance, insurance, and banking products and services.
- Build meaningful relationships with colleagues and members to deliver exceptional customer service experiences.
- Work collaboratively with the team to achieve business objectives and improve member satisfaction.
- A competitive rate of pay at $33.40 + Super + Penalty Rates.
- A full-time position with 37.5 hours per week, Monday to Friday, 8:30am to 4:30pm.
- A temporary contract ending on 02/11/2025.
We are looking for an individual who is passionate about delivering exceptional customer service and has a strong desire to help others. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential for this role.
Why Join RACQ?RACQ is a dynamic and forward-thinking organization that is committed to making a positive impact in the community. We offer a range of benefits and opportunities for professional and personal development, including flexible working arrangements, paid volunteer leave, and access to an extensive digital learning platform.
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