Dynamics Platform Operations Support Specialist

4 weeks ago

Brisbane, Queensland, Australia Credit Union Australia Full time
Operations Support Engineer Dynamics Platform

Great Southern Bank is seeking a skilled Operations Support Engineer Dynamics Platform to join our team on a permanent full-time basis.

This is an exciting opportunity to make a difference within our organisation. As the Operations Support Engineer, you will have in-depth knowledge of Microsoft Dynamics 365, with a focus on Customer Service & Sales modules.

This position is open to candidates in both Sydney and Brisbane, offering the flexibility to work from home two days per week.

Your Responsibilities:
  • Collaborate with the delivery team and other IT functions to support the MS Dynamics CRM Platform
  • Conduct upgrades, patching, and maintenance tasks to ensure key SLAs are met
  • Work with third-party vendors and internal stakeholders to ensure all upstream and downstream impacts are accounted for
  • Optimize and perform tuning of the platform implementations wherever required
  • Manage code migration across environments to ensure continued and synchronized functionality
  • Conduct environment refreshes to ensure data is aligned across environments
  • Monitor databases in the production environment and generate various performance metrics
  • Ensure strong working knowledge of monitoring tools and good coverage of monitoring and alerting processes for critical failure points
  • Factor in pen test results and plan remediations to meet GSB audit requirements
  • Log and process production incidents
  • Troubleshoot simple incidents and implement simple configuration changes in the platform
About You:
  • At least 6 years of professional experience within Information Technology, ideally in the financial services industry, ideally across businesses or divisions
  • Tertiary qualification in Information Technology, Computer Science, and/or certifications in MS Dynamics 365
  • Experience with platform operations support in Dynamics 365 CE Power Platform, Power Apps, Customer Voice, Power Automate, Model Driven Apps, Microsoft Dataverse (CDS), and Power App portals
  • Proficiency in ITIL frameworks with strong working knowledge of Service Now change management processes
  • Strong expertise in Microsoft's.NET Framework (C#), Visual Studio, HTML, CSS, JQuery, SSRS Reporting, Power BI, Fetch XML, and Web API
  • Experience with Azure Dev Ops and CI/CD processes
  • Exposure to hosting applications within the Azure environment and knowledge of Microsoft Azure cloud technologies
  • Strong experience with Agile, Continuous Delivery, CI/CD Pipelines, QA methods, and tooling
  • Experience with APIs, microservices, and microservice architecture

  • Dynamics Platform Operations Support Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Operations Support Engineer Dynamics PlatformGreat Southern Bank is seeking a skilled Operations Support Engineer Dynamics Platform to join our team on a permanent full-time basis.About the RoleThis is an exciting opportunity to make a difference within our organisation. As the Operations Support Engineer, you will have in-depth knowledge of Microsoft...

  • Dynamics Platform Operations Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Operations Support Engineer Dynamics PlatformGreat Southern Bank is seeking a skilled Operations Support Engineer Dynamics Platform to join the team on a permanent full-time basis. This is an exciting opportunity to make a difference within our organisation. As the Operations Support Engineer, you will have in-depth knowledge of Microsoft Dynamics 365, with...

  • Dynamics Platform Operations Support Specialist

    1 month ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    About the RoleWe are seeking a highly skilled Operations Support Engineer to join our team at Credit Union Australia. As a key member of our IT department, you will be responsible for providing expert support for our Microsoft Dynamics 365 platform.Key ResponsibilitiesCollaborate with the delivery team and other IT functions to ensure seamless support for...

  • Operations Support Engineer Dynamics Platform

    4 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Operations Support Engineer Dynamics PlatformWe are seeking a highly skilled Operations Support Engineer Dynamics Platform to join our team at Credit Union Australia. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our Microsoft Dynamics 365 platform.About the RoleThis is an exciting opportunity for a...

  • Operations Support Engineer Dynamics Platform Specialist

    1 month ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    About the RoleWe are seeking a highly skilled Operations Support Engineer Dynamics Platform to join our team at Credit Union Australia. As a key member of our IT department, you will be responsible for providing expert-level support for our Microsoft Dynamics 365 platform.Key ResponsibilitiesCollaborate with the delivery team and other IT functions to ensure...

  • Operations Support Engineer Dynamics Platform Specialist

    2 months ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    About the RoleCredit Union Australia is seeking a highly skilled Operations Support Engineer Dynamics Platform to join our team on a permanent full-time basis. This is an exciting opportunity to make a difference within our organisation.Key ResponsibilitiesCollaborate with the delivery team and other IT functions involved in supporting the MS Dynamics CRM...

  • Dynamics Platform Support Engineer

    2 weeks ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Operations Support Engineer Dynamics PlatformGreat Southern Bank is seeking a skilled Operations Support Engineer Dynamics Platform to join our team on a permanent full-time basis. This exciting opportunity allows you to make a significant impact within our organisation. As the Operations Support Engineer, you will have in-depth knowledge of Microsoft...

  • Senior Dynamics Platform Developer

    1 week ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    Senior Dynamics Platform DeveloperGreat Southern Bank is seeking a highly skilled Senior Dynamics Platform Developer to join their team on a permanent full-time basis.The successful candidate will be part of a team of technology partners responsible for maintaining, enhancing, and developing the Dynamics 365 Platform for Great Southern Bank.As a Senior...

  • Senior Developer Dynamics Platform

    2 months ago

    Brisbane, Queensland, Australia Credit Union Australia Full time

    About the RoleWe are seeking a highly skilled Senior Developer Dynamics Platform to join our team at Credit Union Australia. As a key member of our technology team, you will play a critical role in maintaining, enhancing, and developing the Dynamics 365 Platform.Key ResponsibilitiesImplement MS Dynamics Power Platform and CRM application solutions to deliver...

  • Power Platform/Dynamics Functional Analyst

    1 month ago

    Brisbane, Queensland, Australia Paxus - Technology + Digital Talent Full time

    Power Platform/Dynamics Functional AnalystThis large government agency is seeking a skilled Power Platform/Dynamics Functional Analyst to join their innovative team.In this role, you will work closely with business stakeholders to design, implement, and optimize solutions using Microsoft Power Platform and Dynamics 365.You will play a key part in enhancing...

  • Cloud Platform Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Datacom Full time

    About the RoleDatacom is seeking a highly skilled Senior Cloud Platform Specialist to join our team. As a key member of our cloud operations team, you will be responsible for the management of our cloud infrastructure, ensuring seamless delivery of cloud services to our customers.Key Responsibilities:Manage and maintain our cloud infrastructure, ensuring...

  • Microsoft Dynamics and Power Platform Solutions Architect

    4 weeks ago

    Brisbane, Queensland, Australia Yourtown Full time

    Job Title: Microsoft Dynamics and Power Platform ArchitectAs a key member of our team, you will be responsible for leading our architectural vision for Microsoft Dynamics and Power Platform. This involves modeling the design and architecture of Microsoft Dynamics solutions, including Dynamics 365 Marketing and Sales, Dynamics 365 Customer Service, and...

  • Microsoft Dynamics and Power Platform Solutions Architect

    4 weeks ago

    Brisbane, Queensland, Australia Yourtown Full time

    Job Title: Microsoft Dynamics and Power Platform ArchitectAs a key member of our team, you will be responsible for leading our architectural vision for Microsoft Dynamics and Power Platform. This includes modeling the design and architecture of Microsoft Dynamics solutions, including Dynamics 365 Marketing and Sales, Dynamics 365 Customer Service, and...

  • Insurance Policy Platform Specialist

    1 month ago

    Brisbane, Queensland, Australia Vero Insurance Full time

    About the RoleThe Service Delivery Specialist (Policy) plays a crucial role in ensuring the seamless operation of IT applications within a portfolio, working under a Service Delivery Manager. They collaborate with internal and external teams using SIAM and ITIL processes to transition teams to the Momentum way of working.This role provides expertise and...

  • Microsoft Dynamics and Power Platform Solutions Architect

    1 month ago

    Brisbane, Queensland, Australia Yourtown Full time

    Job Title: Microsoft Dynamics and Power Platform ArchitectAs a key member of our team, you will be responsible for leading our architectural vision for Microsoft Dynamics and Power Platform. This includes modeling the design and architecture of Microsoft Dynamics solutions, collaborating with stakeholders to understand business requirements, and translating...

  • Microsoft Dynamics and Power Platform Solutions Architect

    1 month ago

    Brisbane, Queensland, Australia Yourtown Full time

    Job Title: Microsoft Dynamics and Power Platform ArchitectAs a key member of our team, you will be responsible for leading our architectural vision for Microsoft Dynamics and Power Platform. This includes modeling the design and architecture of Microsoft Dynamics solutions, collaborating with stakeholders to understand business requirements, and providing...

  • Hang-On Platform Specialist

    3 days ago

    Brisbane, Queensland, Australia Waco Kwik Form Full time

    We are seeking a skilled and ambitious individual to join our team as a Hang-On Platform Specialist. As a key member of our team, you will be responsible for creating and managing a sub-contracting business working on Hang On Platform systems across Brisbane North from our Brisbane North Branch in Kallangur.Key Responsibilities:Develop and implement a...

  • Platform Operations Engineer

    1 month ago

    Brisbane, Queensland, Australia Epsilon Full time

    Job DescriptionEpsilon is seeking a highly skilled Platform Operations Engineer to join our team. As a key member of our Platform Operations team, you will play a critical role in ensuring the reliability and stability of our production systems, environments, and offerings.Role Purpose:The Platform Operations team is responsible for the support, reliability,...

  • Operations Support Specialist

    1 month ago

    Brisbane, Queensland, Australia Costa Full time

    The RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Operations Support Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth flow of fresh produce from our suppliers to our stores.Key ResponsibilitiesAssist in the receipt, storage, and distribution of fresh...

  • Operations Support Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Costa Full time

    The RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Operations Support Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth flow of fresh produce from our warehouses to our stores.Key ResponsibilitiesAssist in the receipt, storage, and dispatch of fresh produceMonitor...