Industrial Automation Specialist

1 day ago


Sydney, New South Wales, Australia beBeeNetworkEngineer Full time $86,143 - $147,250
Technical Support Specialist Role

This role is responsible for providing technical support to customers in the industrial automation business.

  • A minimum of 1-2 years of experience in application support is highly regarded.

The team supports customers across Australia and New Zealand, ensuring smooth operations and troubleshooting complex software issues.

Key responsibilities include owning, investigating, and resolving software problems, proposing workarounds for customers, documenting activities and findings accurately and timely, contributing to digital self-help materials, and building a robust internal knowledge sharing platform.

Strong communication and collaboration skills are essential for this role, as it involves working closely with other teams to deliver customer-centric solutions.

Additionally, the successful candidate will have a passion for continuous learning, staying up-to-date with industry trends and technologies.

Required Skills:

  • Excellent technical problem-solving skills
  • Strong analytical and communication skills
  • Ability to work independently and collaboratively as part of a team
  • Knowledge of industrial automation systems and software
  • Passion for continuous learning and professional development

Benefits:

  • Opportunity to work with a dynamic team
  • Chance to develop technical skills and expertise
  • Collaborative and supportive work environment

Others:

  • Contribution to the growth and success of the organization
  • Opportunity to make a positive impact on customer satisfaction

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