Senior Communications Director

4 days ago

Melbourne, Victoria, Australia Xero Full time

Unlock your potential as a Senior Communications Manager at Xero, where you'll drive strategic initiatives and foster strong connections with customers and partners. Our award-winning Communications team is a high-energy group with a passion for people, culture, and storytelling.

In this role, you will:

  • Lead External Communications – Develop and execute customer and partner communications programs to showcase the value of Xero and its products.
  • Bridge Teams and Stakeholders – Act as the essential link between the ANZ Communications team, ANZ GTM teams, and key global stakeholders, ensuring seamless collaboration and information flow.
  • Simplify Complex Information – Translate intricate product, technical, and strategic concepts into accessible, impactful content for small businesses, accountants, and bookkeepers.
  • Develop Compelling Keynotes – Create engaging keynote content for partner events, such as Xerocon and Roadshow, designed to inspire and inform local business leaders.
  • Lead with Passion and Purpose – Support and motivate team members, enabling them to deliver their best work, and communicate effectively with internal stakeholders across functions.

We're looking for someone with:

  • Stakeholder Excellence – Proven experience in building strong relationships and engaging with diverse stakeholders across all levels, especially in complex, matrixed environments.
  • Exceptional Writing Skills – A flair for creating clear, engaging, and impactful content that translates technical and strategic messages for diverse audiences.
  • Customer-Centric Campaigns – A deep understanding of customer needs and the ability to craft communications that resonate and add value to the customer experience.
  • Commercial & Strategic Acumen – A strategic mindset with a strong grasp of commercial objectives, ensuring communications align with and drive business outcomes.

Xero offers an attractive salary range of $120,000 - $160,000 per annum, plus generous paid leave, wellbeing programs, employee resource groups, and many other benefits. If you're passionate about driving business growth through effective communications, we'd love to hear from you

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