
Lending Product Specialist
2 weeks ago
We are seeking an experienced Mortgage Solutions Manager to join our team.
This is a rare opportunity to work in a highly collaborative and forward-thinking environment, at the intersection of innovation, data insights, and customer experience.
About the RoleThe successful candidate will be responsible for managing and optimising the home lending product suite, with a focus on customer and broker journey improvements.
- Collaborate with senior stakeholders to drive business growth, retention, and customer satisfaction
- Use data and insights to identify new opportunities, develop product roadmaps, and inform strategic decision-making
- Lead and implement change initiatives, including rate changes, promotional activities, and credit policy updates
- Support the end-to-end delivery of new products and features, including go-to-market strategies, collateral, and communications
- Monitor competitor activity and market dynamics to ensure alignment with regulatory requirements and internal risk policies
- Deep experience in mortgage or lending product management within financial services
- Strong commercial acumen, with a knack for identifying trends and converting insights into actionable strategies
- Proven capability in leading product development and change management initiatives
- Ability to work across technical, legal, and risk frameworks while maintaining a sharp focus on the customer
- Exceptional communication, problem-solving, and stakeholder engagement skills
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