Luxury Service Manager

3 days ago

Melbourne, Victoria, Australia beBeeluxuryservice Full time $87,654 - $123,456
Job Overview

A successful Luxury Service Manager will be responsible for leading the guest experience at a luxury hotel. This role requires a calm and confident leader who can drive their team to deliver personalized service at every interaction.

Main Responsibilities
  • Lead, mentor, and engage a high-performing Front Office team.
  • Develop strategies to deliver authentic, thoughtful, and seamless guest experiences.
  • Act as a calm and confident role model, guiding the team through busy or challenging moments.
  • Oversee guest arrivals and departures, ensuring each interaction meets true luxury service standards.
Key Qualifications
  • Proven experience in a luxury hotel environment.
  • A confident and supportive leader with a track record of engaging, mentoring, and developing teams.
  • Exceptional interpersonal and communication skills.

This is a rare opportunity to make your mark in a prestigious luxury property and shape both the guest journey and team growth. You'll have access to future pathways into senior leadership while making a tangible impact on the success of the hotel today.

Benefits

You will have the chance to work with a global hospitality brand and develop your career in a dynamic industry.

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