Luxury Service Manager
6 days ago
A highly skilled manager with exceptional leadership and client service skills is required to drive business performance and lead a high-performing team.
- Lead and inspire the team to achieve sales targets, service KPIs, and business objectives.
- Deliver personalized product consultations aligned with luxury service standards.
- Build strong client relationships through exceptional clienteling, follow-ups, and tailored experiences.
- Coach, mentor, and develop team members to elevate product knowledge and service delivery.
- Manage daily operations, including rostering, reporting, and performance reviews.
This role requires a highly motivated individual who can build a supportive and professional team culture. The ideal candidate will be able to represent the brand's values in every client and team interaction.
- Develop and implement strategies to improve sales performance and customer satisfaction.
- Foster a collaborative environment that encourages inclusivity, confidence, and self-expression.
- Maintain stock levels, inventory accuracy, and ensure efficient product replenishment.
- Work for a global luxury brand that champions sustainability, empowerment, and positive change.
- Ongoing training and development opportunities.
- Generous product allowances and staff discounts.
- Supportive and empowering team culture.
- Recognition and incentives for outstanding performance.
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