Desktop Support Specialist

4 weeks ago


Canberra, ACT, Australia Whizdom Recruitment Full time
Job Title: Desktop Support Analyst

Job Summary:

We are seeking a highly skilled and experienced Desktop Support Analyst to join our team at Whizdom Recruitment. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients and stakeholders.

Key Responsibilities:

  • Provide technical support and assistance to clients and stakeholders via phone, email, and in-person
  • Manage and resolve technical issues and incidents in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless delivery of services
  • Develop and maintain knowledge base articles and documentation
  • Contribute to the development and implementation of IT policies and procedures

Requirements:

  • Excellent communication and interpersonal skills
  • Strong technical skills and knowledge of Windows Operating Systems
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience with IT service management tools and processes
  • Strong problem-solving and analytical skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to the latest technology and tools

How to Apply:

If you are a motivated and experienced Desktop Support Analyst looking for a new challenge, please submit your resume and cover letter to Whizdom Recruitment.



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