IT Support Specialist

4 weeks ago


Canberra, ACT, Australia Emanate Technology Full time

Job Summary

Emanate Technology is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support domestically, including travel, and installing and supporting the company's IT, Network, and Communications systems.

Key Responsibilities

  • Provide technical support domestically, including travel, and some international travel opportunities may be required.
  • Install and support the company's IT, Network, and Communications systems.
  • Review and maintain installation documentation of various ICT systems.
  • General technical work and advice.
  • Additional duties as required in relation to ICT technical installations and support.
  • Possess the ability to work under limited supervision individually or in a team environment.
  • Possess the ability to engage with a variety of stakeholders at all levels.
  • Demonstrate a strong willingness to learn, showcase sound lateral thinking to investigate and solve undocumented problems.
  • Create and update Standard Operating Procedures.

Requirements

  • Formal qualifications or relevant industry experience in complex ICT systems, desktop, printers, UPS, physical network and server infrastructure, and logical network.

What We Offer

  • 12-month initial contract, 2x 12-month extensions
  • Competitive hourly rate
  • A supportive working culture
  • High performing team
  • Advanced development into a promising infrastructure or cybersecurity career
  • Opportunity to travel within Australia for exciting work

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