Senior Collections Manager

3 weeks ago

Sydney, New South Wales, Australia Sg Fleet Australia Pty Ltd Full time
About Sg Fleet Australia Pty Ltd

We are a leading financial services company specialising in fleet management, vehicle leasing and salary packaging. Our presence spans across Australia, the UK and NZ, with a total portfolio under management of $2.5 Billion and over 1200 employees.

Perks of Working at Sg Fleet Australia Pty Ltd
  • Enjoy up to four extra days of leave each year for relaxation and rejuvenation.
  • Avail industry-leading 20 weeks paid parental leave.
  • Take advantage of discounted mobility products and services.
  • Pursue career progression opportunities, with over 25% of vacancies filled internally.
  • Reap monetary service milestone awards and recruitment referral bonuses.
  • Cultivate wellness through two paid volunteer days each year.
  • Experience health and wellbeing support, including employee assistance programs.
About the Role

This position is pivotal in supporting organisational goals by managing customer collections and fostering professional relationships with internal and external stakeholders. Key responsibilities include:

  • Liaising closely with the Team Leader, Collections, on debt recovery matters.
  • Developing and implementing strategies for managing financial hardships.
  • Maintaining compliance with relevant legislation and regulations.
  • Providing training, coaching and guidance to team members to enhance engagement and capability.
  • Conducting statistical analysis and reports on hardship bad debts, recovery rates, bankruptcies, and delinquencies.
Key Skills and Qualifications
  • Demonstrate experience in managing high-performing teams and an accounting function, preferably in collections or financial hardship.
  • Showcase excellent training and coaching skills, with ability to provide constructive feedback and handle difficult conversations productively.
  • Display advanced spreadsheet skills in Excel, including reconciliation.
  • Effectively communicate verbally and in writing, demonstrating good listening and probing skills.
  • Show strong technical and numerical skills, with ability to share knowledge.
  • Demonstrate finance, commercial, and business acumen, with strong organisational and prioritisation skills.
Salary and Benefits

The estimated annual salary for this role is around $90,000-$110,000, depending on location and experience. Additional benefits include discounts on cars and car servicing, access to salary packaging, and ongoing training and development opportunities.

  • Senior Collections Architect

    1 month ago

    Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

    Infosys Consulting is a global management and IT consultancy unit of the Infosys Group, a leading advisor to organizations for strategy, process engineering, and technology-enabled transformation programs. Our team partners with clients to design and implement customized solutions addressing complex business challenges.We are looking for a skilled Senior...

  • Collections and Recoveries Manager

    1 month ago

    Sydney, New South Wales, Australia Thomas Executive Pty Limited Full time

    Head of Commercial Debt Recovery in SydneyAre you a seasoned collections professional seeking a challenging role in the heart of Sydney? Do you have a passion for delivering exceptional customer service and finding creative solutions to complex problems?We are currently looking for an experienced Collections and Recoveries Manager to join our dynamic team at...

  • Senior Leader

    4 weeks ago

    Sydney, New South Wales, Australia Transurban Full time

    About the Role">This is an exciting opportunity to drive innovation in payment and collections at Transurban, ensuring efficiency and compliance while contributing to the broader success of the company. As a Senior Leader in the Customer Solutions and Collections division, you will play a key role in shaping customer solutions that enhance payment and...

  • Senior Business Operations Director

    4 weeks ago

    Sydney, New South Wales, Australia Senior Full time

    We are seeking a highly skilled Senior Business Operations Director to join our team.Estimated salary: $120,000 - $180,000 per annumAbout the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This will involve working closely with cross-functional teams to support their efforts and...

  • Collection Manager

    4 weeks ago

    Sydney, New South Wales, Australia SG Fleet Full time

    Job SummaryWe are seeking an experienced Collection Manager to join our team in financial operations. As a key member of our collections department, you will play a critical role in managing the collection function associated with direct customers and providing support for organisational goals.About the RoleThis position is responsible for maintaining and...

  • Senior Manager of Payment and Collections

    1 month ago

    Sydney, New South Wales, Australia Transurban Full time

    About the RoleAt Transurban, we're committed to enhancing road safety, intelligence, and sustainability through innovative solutions. Our Customer Solutions and Australia Markets Partnering division plays a pivotal role in this mission by transforming the customer experience.As the Manager of Credit and Campaigns, you'll shape customer solutions that improve...

  • Senior Collections Manager

    1 month ago

    Sydney, New South Wales, Australia SG Fleet Full time

    About UsSG Fleet is a leading financial services company that specialises in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, we have a total portfolio under management of $2.5 Billion and over 1200 employees.Our PerksWe offer a range of benefits, including up to four extra days of leave each year,...

  • Senior Chef

    4 weeks ago

    Sydney, New South Wales, Australia The Fresh Collective Full time

    Experience the Ultimate in Fine Dining with The Fresh CollectiveWe are seeking a highly skilled and experienced Senior Chef to join our team at The Fresh Collective, a leading provider of premium food and beverage experiences in iconic venues throughout Australia.About the RoleThis is an exceptional opportunity for a motivated and passionate chef to take on...

  • Senior Collections Professional

    4 weeks ago

    Sydney, New South Wales, Australia Zip Co Full time

    Welcome to the role of Credit Management Lead at Zip Co, where you will be responsible for managing early arrears portfolios end to end. As a seasoned professional in collections and recovery, you will be able to deliver results-driven solutions that meet our commercial objectives.About the RoleThis is a dynamic and challenging role that requires strong...

  • Collections Portfolio Manager

    3 weeks ago

    Sydney, New South Wales, Australia Challenger Full time

    About the Role at Challenger">Challenger is a leading company in Australia, known for its rapid growth and exceptional customer satisfaction. As a Collections Portfolio Manager, you will be at the forefront of providing tailored forbearance solutions and helping borrowers navigate financial challenges with empathy and tact.">You will engage with customers...

  • Collections Team Manager

    4 weeks ago

    Sydney, New South Wales, Australia Sg Fleet Australia Pty Ltd Full time

    About Sg Fleet Australia Pty LtdEstablished in Australia, the UK, and NZ, Sg Fleet is a financial services company specializing in fleet management, vehicle leasing, and salary packaging. With a portfolio of over $2.5 Billion and 1200+ employees, we aim to provide innovative solutions for our clients.The Role: Collections Team LeaderWe are seeking an...

  • Senior Collections Solution Architect

    1 month ago

    Sydney, New South Wales, Australia Talent International Full time

    About Talent International">Talent International is a global leader in next-generation digital services and consulting, helping clients navigate their digital transformation across 56 countries.">Role Overview">The PCC Solution Designer will be responsible for designing, configuring, and deploying collections solutions using the PowerCurve Collections (PCC)...

  • Strategic Business Operations Leader

    3 weeks ago

    Sydney, New South Wales, Australia Senior Full time

    Business Operations DirectorWe are seeking a highly skilled and seasoned professional to take on a senior leadership role in our organization.About the RoleThe successful candidate will be responsible for ensuring the smooth-running of day-to-day operations within a client team. This involves working closely with cross-functional teams to support their...

  • Strategic Collections Operations Manager

    3 weeks ago

    Sydney, New South Wales, Australia Challenger Limited Full time

    About the RoleWe are seeking a seasoned Strategic Collections Operations Manager to lead our Contact Centre team in Sydney, driving top-tier performance and exceptional customer satisfaction.In this critical role, you will be responsible for managing end-to-end operations of the Contact Centre and Collections team, focusing on performance, P&L management,...

  • Data Collection Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Bluefin Resources Full time

    Company Overview">Bluefin Resources has partnered with a prestigious federal government enterprise to seek a Senior Analyst to work within the Data Collection Team. Our client is committed to advancing their data strategy, and we are looking for an experienced professional to contribute to this initiative.Salary">The estimated salary for this role is circa...

  • Senior Management Professional

    1 month ago

    Sydney, New South Wales, Australia Transurban Full time

    About the RoleWe are seeking a Senior Manager – Debt Collection Agencies to play a pivotal role in transforming the customer experience within our Customer Solutions and Australia Markets Partnering (CS & AMP) division.This leadership position is key to our success, managing national Debt Collection Agencies (DCAs) partnerships and overseeing Transurban's...

  • Collection Ledger Manager

    1 month ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a customer-led SaaS company, dedicated to helping teams improve every day. Our technology platform and products give frontline workers a voice and leaders the insights needed for smart decisions.This role, reporting directly to the Accounts Receivable Manager, offers an exciting opportunity for a driven individual to join a dynamic team who...

  • Collections Analyst

    2 months ago

    Sydney, New South Wales, Australia 13cabs Full time

    About The RoleWe are seeking a highly skilled Collections Analyst to join our team at 13cabs. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.Key ResponsibilitiesEnsure all customer billing is up-to-date and compliant with company policies.Engage with...

  • Trolley Collection Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Woolworths Group Full time

    Job SummaryWe are seeking a skilled and motivated Trolley Collection Specialist to join our Proactive Services Team at Woolworths Group.About the RoleIn this role, you will be responsible for collecting trolleys in car parks and surrounding streets using a vehicle. You will also be trained to operate our trolley collection vehicles and undergo an...

  • Data Collection Specialist with Advanced Analytics Expertise

    4 weeks ago

    Sydney, New South Wales, Australia Bluefin Resources Full time

    Bluefin Resources is seeking a highly skilled Data Collection Specialist to join our team in Sydney. This role offers an exciting opportunity to work with a prestigious federal government enterprise, driving innovation and excellence in data collection management.About the RoleWe are looking for an exceptional individual with expertise in advanced analytics,...