City Parking Policy Lead

2 days ago

Gold Coast, Queensland, Australia City Of Gold Coast Full time
About the Role

We are seeking a highly skilled and experienced City Parking Policy Lead to join our Policy and Standards Business Unit. As a key member of our team, you will be responsible for leading the delivery of specialist services, including advising on and operationalising legislation and developing standards and operational policy for the delivery of City Parking regulatory services.

Key Responsibilities
  • Implement process and system changes required to operationalise legislation, including the development of compliance and enforcement standards, work instructions, and support materials for City Parking regulatory operations.
  • Engage regulatory operational teams (City Parking) to identify and implement improvement opportunities and optimise service delivery.
  • Project manage the implementation of new ways of working and deliver initiatives within quality standards and agreed timeframes.
  • Research, analyse, and review operational policy and emerging issues, developing evidence-based options, recommendations, and implementing solutions to support regulatory program delivery.
  • Provide specialist technical advice and interpretation of legislation to support the delivery of City Parking compliance and enforcement services.
Requirements
  • A sound understanding of government operational policy and processes with experience relevant to regulation.
  • The ability to rapidly learn and translate legislative and technical details into easy-to-understand information.
  • Excellent writing skills and the ability to produce high-quality work under pressure and meet deadlines.
  • Proven interpersonal communication skills, including the ability to liaise with a range of stakeholders.
  • The ability to work as part of a team, develop, and maintain key relationships and collaboration across multiple stakeholders in the development and monitoring of a diverse range of cross-functional projects.
  • The ability to use analytical and critical thinking to identify scope, organise tasks into a series of actions, and deliver desired outcomes.
  • A Bachelor Degree in Business, Project Management, Law, or the equivalent knowledge.
  • A Driver's Licence Class C Unrestricted.
About Us

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected, and supported.

We are seeking individuals who share our values and are passionate about delivering high-quality services to our community. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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