Service Coordinator

7 days ago


Mount Isa, Queensland, Australia Hastings Deering (Australia) Ltd Full time

About the Role

Hastings Deering (Australia) Ltd is seeking a highly skilled Service Administrator to join our team in a permanent position. This role involves working Monday to Friday, 38 hours per week, providing administrative support and service to our customers.

Key Responsibilities

  • Provide high-level administrative support and service to customers, exceeding their expectations.
  • Collaborate with internal stakeholders to ensure all key stakeholders are informed and supported.
  • Ensure accurate customer invoicing by accurately encoding and attaching relevant documentation.
  • Collate and review data related to calculating labour hours.
  • Action tasks related to outside purchase orders as required.

Why Hastings Deering?

At Hastings Deering, our people are our heart. As one of the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive career development opportunities and enjoy an internationally recognised work culture.

What We Offer

  • Opportunities for training, mentorship, and career development specific to your role.
  • Competitive remuneration package and annual salary reviews.
  • 24.5% Mt Isa Area Allowance on top of your base salary.
  • A supportive, diverse, and inclusive team spread across Australia and internationally.
  • Access to growth opportunities at a regional, national, and international level through our global Sime Darby network.
  • Dedicated programs and utilities to support your physical, mental, and financial health.
  • Employee discounts, rewards, and incentive programs.
  • Paid parental leave options.
  • Salary continuance insurance.

About You

A successful teammate will have experience in:

  • Proven and demonstrated experience in service administration and support.
  • Knowledge, experience, and ability to manage purchase order requests.
  • Highly developed skills and experience using specialist database programs and MS Office.
  • Excellent interpersonal and communication skills to provide excellent service to internal and external key stakeholders.
  • Ability to work autonomously, manage own workflows, and meet deadlines.

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