Customer Experience Coordinator
1 week ago
The Customer Experience Coordinator will be responsible for coordinating the admissions, welcome and settling in process to ensure a warm, welcoming and informative introduction to the care home.
- Coordinate resident placement
- Support the care home employee experience through rostering, recruitment activities, onboarding and induction of new starters, and managing employee leave
- Demonstrate a customer-centric approach within the reception area and during all interactions with residents, employees, visitors, and suppliers
We are looking for an experienced Business Administrator who can provide exceptional customer service and has intermediate to advanced skills across the MS Office Suite. A minimum of a Cert III in Business Administration or equivalent experience is required.
- Patience and calm demeanor when dealing with worried families or confused residents
- Highly developed organisation and time management skills – prioritisation and self-direction is key in this role
- Knowledge of Kronos/payroll systems/admin requirements in the Aged, Health Care or regulated industry is advantageous
We offer a range of benefits including discounts on Bupa Products, exciting benefits on offer from our Bupa Partners, internal transfers across our care homes, and continual learning and development opportunities.
Our team culture is supportive, collaborative, and caring, and we have a dedicated Induction program to set you up for success. We also offer a salary that reflects the level of responsibility and expertise required for this role.
-
Customer Experience Associate
2 weeks ago
Willoughby, Australia Harris Farm Markets Full timeHarris Farm Markets is a leading retailer of fresh produce, meats, and grocery products. Our company values being in it together, flexibility, good work ethic, reliability, and providing great customer service.We are seeking a Customer Experience Associate - Fruit and Vegetable Specialist to join our team. As a key member of our team, you will be responsible...
-
Restaurant Operations Coordinator
3 weeks ago
Willoughby, Australia Zeus Street Greek Full timeZSG is seeking a Restaurant Operations Coordinator who shares our passion for serving high-quality, responsibly sourced Greek cuisine in a fast-paced environment.Key responsibilities include delivering exceptional customer service, maintaining food quality and safety standards, and working collaboratively with our team.As a Restaurant Operations Coordinator...
-
Customer Services Liaison
4 weeks ago
Willoughby, Australia Dental Corporation Full timeAbout the RoleSupport the Employee ExperienceAs a key member of the care home leadership team, you will work closely with the General Manager to provide exceptional customer service and support to employees and residents. Your responsibilities will include rostering and pay, training and compliance, and human resources. You will be the first point of contact...
-
Customer Service Consultant
1 month ago
Willoughby, Australia Dental Corporation Full timeUnlock Your Potential as a Customer Service ConsultantAre you a skilled business administrator looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a dynamic and experienced Customer Service Consultant to join our team at Bupa's Willoughby Home.About the RoleThis is an exciting opportunity to...
-
Customer Service Specialist
2 weeks ago
Willoughby, Australia Bupa Full timeAbout the RoleAs a key member of our Bupa Aged Care team, you will play a vital role in ensuring seamless administrative operations at our care home. Your exceptional customer service skills and attention to detail will make a significant impact on the lives of our residents and their loved ones.Duties and ResponsibilitiesResident Placement: Provide warm...
-
Restaurant Operations Coordinator
3 weeks ago
Willoughby, Australia Zeus Street Greek Full timeZSG is a fast, casual Greek food business serving traditional family recipes with a modern twist.Our team is looking for a Restaurant Operations Coordinator who can deliver consistent customer service, food quality & safety standards, and work within a fast-paced team environment.The ideal candidate will have a passion for food and executing restaurant...
-
Food Operations Coordinator
1 week ago
Willoughby, Australia Zeus Street Greek Full timeWe are seeking a dedicated individual to join our team as a Food Operations Coordinator at Zeus Street Greek.Key Responsibilities:Deliver exceptional customer service by maintaining a welcoming atmosphere and ensuring prompt, friendly service to all customers.Adhere to food quality and safety standards by following strict preparation and presentation...
-
Administrative Services Coordinator
2 weeks ago
Willoughby, Australia Bupa Full timeOverviewWe are seeking an experienced Business Administrator to join our team at Bupa as a Customer Service Consultant. This is a rewarding role where you can utilise your extensive business administration experience with a fun and welcoming team.The OpportunityThis exciting opportunity will allow you to partner with our General Manager as part of the care...
-
Customer Services Consultant I Willoughby
6 months ago
Willoughby, Australia Bupa Full time**_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_** **The Opportunity** Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Willoughby Home. Your role known...
-
Customer Services Consultant I Willoughby
6 months ago
Willoughby, Australia Bupa Full time**_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_** **The Opportunity** Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Willoughby Home. Your role known...
-
Customer Service Consultant
1 week ago
Willoughby, Australia Bupa Full timeBupa seeks an experienced Business Administrator to partner with our General Manager at WilloughbyCare Home. This permanent part-time position is crucial to the success of the operation, supporting the employee experience and providing a warm welcome to prospective residents.About the RoleResident Placement:You will coordinate the admissions, welcome and...
-
Customer Services Consultant
5 months ago
Willoughby, Australia Bupa Full time**_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_** Join Bupa Aged Care and be at the heart of it in Willoughby. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We...
-
Customer Services Consultant I Willoughby
7 months ago
Willoughby, Australia Dental Corporation Full timeAre you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team? The Opportunity Exciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our Willoughby Home. Your role known across Bupa...
-
Customer Services Consultant I Willoughby
1 month ago
Willoughby, Australia Bupa Full timeAre you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?The OpportunityExciting opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our WilloughbyCare Home. Your role known across Bupa...
-
Customer Services Consultant I Willoughby
6 months ago
Willoughby, Australia Bupa Full time**_Are you looking for a rewarding role where you can utilise your extensive business administration experience with a fun and Welcoming team?_** Join Bupa Aged Care and be at the heart of it in Willoughby. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We...
-
Customer Service Representative
1 month ago
Willoughby, Australia Harris Farm Markets Full timeAt Harris Farm Markets, we're passionate about delivering exceptional customer experiences and providing great quality food at good customer value. Our team members are the heart of our business, and we're committed to creating a positive and inclusive work environment that supports their growth and well-being.As a Shop Assistant, you'll play a vital role in...
-
Customer Service Representative
4 weeks ago
Willoughby, Australia Zeus Street Greek Full timeJob SummaryWe are seeking a motivated and friendly individual to join our team as a Customer Service Representative at Zeus Street Greek. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive dining experience for our guests.ResponsibilitiesProvide excellent customer service in a fast-paced...
-
Business Operations Coordinator
2 weeks ago
Willoughby, Australia Bupa Full timeThe Customer Service Consultant position is a permanent part-time role working 4 days a week.Key Responsibilities:Roster management and pay processingEmployee onboarding, training, and leave managementCustomer service in the reception area and through various interactionsAbout You:Cert III in Business Administration or equivalent experiencePrior...
-
Food Service Coordinator
3 weeks ago
Willoughby, Australia Zeus Street Greek Full timeAre you passionate about delivering exceptional customer service and serving delicious food?About Zeus Street GreekZSG is a fast, casual Greek food business that serves traditional family recipes with a modern twist. We value quality produce responsibly sourced and prepared with a fresh attitude.We have a legendary team of people who bring their lightning...
-
Business Operations Coordinator
2 weeks ago
Willoughby, Australia Bupa Full timeWe are seeking a dynamic Business Administrator to partner with our General Manager at our WilloughbyCare Home.This is an exciting opportunity to work across various functions, including rostering and pay, training and compliance, and Human Resources.The ideal candidate will have a minimum of a Cert III in Business Administration or equivalent experience and...