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Family Support Case Manager
2 months ago
We are seeking a dedicated Family Support Case Manager to join our team in Dandenong. In this role, you will provide essential support to families referred through various services, helping them navigate and access the resources they need to thrive.
Key Responsibilities- Case Management: Assess and manage cases of families referred from The Orange Door and Child Protection, maintaining detailed records of assessments, interactions, and case progress.
- Support and Advocacy: Offer guidance on parental health, family planning, and family violence, enhancing families' access to community resources and support groups.
- Program Development: Create and evaluate group programs for parents and children, ensuring families receive comprehensive information about available services and use interpreters if necessary.
- Compliance and Reporting: Adhere to legal and policy guidelines, including Child Protection Protocols and Mandatory Reporting, maintaining confidentiality and complying with privacy laws.
- Community Engagement: Build strong connections with community and government agencies, improving referral pathways and support systems for vulnerable families.
- Educational Background: Degree in Social Work, Psychology, Behavioral Sciences, or a related field.
- Experience: Relevant experience in working with vulnerable families.
- Communication: Strong interpersonal and communication skills.
- Organizational Skills: Ability to manage time effectively and work cooperatively with various organizations.
- Recent National Police Check (issued within the last 6 months)
- Working with Children Check
- Valid Victoria Full Driving Licence.
