Senior Parts Sales and Operations Manager
5 days ago
About the Role:
A senior leadership position has become available at a prominent dealership in Perth, Western Australia. As the Parts Sales and Operations Manager, you will be responsible for driving sales and profitability targets while maintaining exceptional customer service standards.
The successful candidate will lead a team of experienced parts sales professionals, guiding them to achieve ambitious sales and gross profit targets across various categories, including internal workshop, panel, mechanical, mining, and tyres. Strong leadership skills, a positive attitude, and excellent communication skills are essential for this role.
Key Responsibilities:
- Achieve monthly sales and gross profit targets by leveraging strategic partnerships and optimizing inventory management
- Oversee the parts sales budget, ensuring cost control and maximizing profitability through efficient operations and process improvements
- Develop and implement clear, measurable targets for the sales team, aligning with dealership objectives and industry benchmarks
- Provide guidance and support to the sales team, empowering them to improve performance and reach their goals
- Maintain high levels of customer satisfaction by promptly addressing enquiries and resolving issues
- Analyse sales performance data to identify areas for improvement and develop actionable strategies to enhance results
About You:
- Minimum 5 years' experience in a parts sales management or leadership role, preferably in the automotive industry
- In-depth knowledge of Toyota parts, products, and systems
- Proven track record of driving sales growth, improving efficiency, and enhancing customer satisfaction
- Excellent leadership, communication, and interpersonal skills
- Strong analytical and problem-solving abilities, with a focus on process improvement and innovation
Estimated Salary: AU$120,000 - AU$150,000 per annum, depending on experience and qualifications.
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