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Operations Manager
2 weeks ago
The primary objective of this role is to oversee and be a key point of contact for our remote Rail Maintenance Supervisors across Victoria and NSW depots. This position plays a critical part in meeting customer requirements while upholding the company's core values.
About the Role:This key position involves managing and coordinating with remote teams on all aspects of maintenance works, ensuring compliance with project requirements, quality standards, and resource allocations.
- Manage remote Rail Maintenance Supervisors and their teams, overseeing project scope, compliance, quality, resources, and timelines.
- Act as the main point of contact for customers, providing support and responding to inquiries.
- Develop project plans, labour budgets, key performance indicators, and critical milestones, reporting success and outcomes.
- Deliver regular progress updates on projects, summarizing achievements and areas for improvement.
- Prepare tender submissions, establish new field service facilities and vehicles, and ensure they meet required standards.
- Coordinate scheduling with remote supervisors, allocate tasks to technicians, manage team rosters, and report issues to management and customers.
- Travel to various maintenance depots within VIC and NSW as required.
Minimum 5 years' experience in rail maintenance or a senior role outside the industry; effective communication skills; quality-focused attitude; proficiency in Microsoft Word, Excel, and Outlook; current Victorian Driver's License; National Police Check; ability to pass Rail Industry medical checks; willingness to travel to different locations.