Home Loan Settlement Liaison

2 days ago


Gold Coast, Queensland, Australia beBeeCustomerService Full time $60,000 - $65,000

Job Title: Settlement Support Officer

A dynamic opportunity to work on the Gold Coast, supporting settlement and customer service teams.

Your New Role:

You will play a crucial part in home loan settlement processes and procedures. You will provide exceptional customer service, processing and responding to incoming client queries.

Main Responsibilities:

  • Provide excellent communication and interpersonal skills to deliver top-notch customer service
  • Utilize problem-solving skills to resolve client queries efficiently
  • Possess knowledge of banking/finance and/or home loan settlements (desirable)
  • Collaborate as a team player, working closely with internal brokers
  • Demonstrate reliability and strong work ethic
What You'll Get in Return:

We offer a competitive salary package, including:

  • $60,000 + superannuation benefits
  • A supportive, inclusive, and easy-going team environment
  • Flexible work arrangements, including two days' work from home upon completion of probation
  • Casual Friday dress-code and regular team celebrations
  • Nearby parking available at $5 per day, with opportunities for basement parking hire

We are seeking an individual who is passionate about delivering exceptional customer service and has a strong background in customer-facing roles.



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