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Systems Enhancement Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeStrategist Full time $120,000 - $180,000
Job Description

We are seeking a proactive professional to drive the enhancement and automation of people processes. As our People Systems Optimisation Lead, you will play a key role in simplifying and streamlining key people processes.

You will work closely with Platform Support teams to develop solutions that meet business needs and improve user experience. Your expertise will help us make data-driven decisions and ensure seamless integration across systems.

Key Responsibilities:

  • Collaborate with P&C Portfolio Leads to understand priorities and provide guidance on technology platforms (Workday and ServiceNow)
  • Work with P&C Portfolio Leads and Platform Support teams to identify and prioritise system enhancements, driving business value, people experience, and efficiency
  • Oversee the execution of P&C's systems roadmap and prioritise product backlog items, ensuring business requirements are clearly articulated
  • Maintain a holistic end-to-end view of process changes and manage change impacts along the way
  • Ensure data integrity, security, and legislative compliance within P&C systems
  • Build and maintain strong relationships with key stakeholders, ensuring clear communication between P&C and Platform Support teams, as well as managing relationships with external vendors and service providers
  • Act as an ambassador for People and Culture and be the primary contact for queries related to P&C systems

This role requires someone with a strategic mindset and transferable skills and experiences, including demonstrated working experience as a Product Owner or similar, experience working with a People and Culture/Human Resources function, and experience in system implementation, configuration, and maintenance.