Customer Service Representative
6 days ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at 7-Eleven. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Deliver outstanding customer service by greeting customers, responding to their queries, and resolving any issues in a timely and professional manner.
- Maintain a clean and organized store environment by adhering to our high standards of cleanliness and presentation.
- Process transactions accurately and efficiently using our point-of-sale system.
- Work collaboratively with the team to achieve sales targets and provide support during peak periods.
- Participate in ongoing training and development to enhance your skills and knowledge in customer service, sales, and store operations.
What We Offer
- A competitive hourly rate and opportunities for overtime.
- A fun and dynamic work environment with a team-oriented culture.
- Ongoing training and development to help you grow your skills and career.
- A safe and inclusive work environment that values diversity and promotes equality.
- A range of employee benefits including discounts on 7-Eleven products and services.
Requirements
- Excellent communication and interpersonal skills with the ability to work effectively with customers and colleagues.
- A positive and enthusiastic attitude with a passion for delivering exceptional customer service.
- Basic math skills and accuracy when handling cash and operating the point-of-sale system.
- Ability to work a variety of shifts including mornings, afternoons, evenings, and weekends.
- Availability to work overtime during peak periods.
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