Workplace Ambassador and Client Experience Specialist

1 week ago


Sydney, New South Wales, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time
Company Overview

JLL empowers you to shape a brighter future for our clients and their employees. As a global leader in real estate, we strive to create exceptional experiences that exceed expectations.

Job Description

We are seeking a highly skilled Workplace Ambassador/Receptionist to join our Work Dynamics team with a national client in Sydney. This exciting opportunity offers the chance to make a lasting impression on our clients and their employees in a newly commissioned office.

The successful candidate will be responsible for:

  • Managing visitor arrivals and providing access passes
  • Conducting regular workplace experience sweeps and proactively managing issues
  • Running daily huddles with the FM team to ensure seamless service delivery
  • Maintaining and restocking common areas, including breakfast bars
  • Providing intuitive and exceptional service that anticipates and exceeds client expectations
  • Spending at least 2 hours daily welcoming employees and conducting floor walks
  • Responding to all requests within one day, including personal follow-ups
  • Assisting with client events and managing conference room bookings
  • Identifying and escalating potential risks to ensure smooth operations
Salary and Benefits

We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience. In addition to a generous compensation package, we provide opportunities for professional growth and development, as well as a dynamic and inclusive work environment.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A diploma degree or above
  • 1-2 years of experience in hospitality, facility management, or commercial real estate (preferred)
  • Exceptional customer service skills and passion for hospitality
  • Strong multitasking and prioritization abilities
  • Excellent communication and interpersonal skills
  • Adaptability to new technologies and applications
About Us

JLL is a global leader in real estate and investment management services. We are committed to creating a better world by combining world-class services, advisory, and technology for our clients. Our entrepreneurial culture values diversity, inclusion, and equal opportunities for all.


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