Senior Commercial Director

2 weeks ago


Artarmon, New South Wales, Australia Foxtel Full time
About the Role

We are seeking a highly skilled Senior Commercial Manager to join our Customer and Revenue team at Foxtel. As a key member of our team, you will play a crucial role in driving the commercial success of our streaming products and services.

Key Responsibilities
  • Revenue Growth and Optimization: Lead the evaluation and implementation of revenue initiatives through robust data analysis and business case modelling. Focus on enhancing customer acquisition, retention, and cross-sell opportunities through leveraging our existing active and paused customer bases to meet and exceed our revenue targets.
  • Commercial Strategy Development: Design and implement a strategy to boost our up-sell and cross-sell rates across Kayo and BINGE through reviewing existing customer journeys and identifying new opportunities.
  • Financial Planning and Forecasting: Work alongside finance teams during planning and forecasting cycles to drive the commercial inputs and review forecast assumptions to ensure alignment with commercial and strategic goals.
  • Commercial Performance Reporting: Provide insightful, ad hoc updates on commercial performance and subscriber metrics tailored for executive stakeholders, delivering actionable insights to drive informed decision-making, including inputting into Board paper and CEO updates.
  • Pricing Strategy Development: Input into development of new pricing strategies to balance customer acquisition and customer management strategies to deliver sustainable revenue growth.
  • Market Analysis and Trend Identification: Continuously monitor and analyse market trends to pinpoint emerging opportunities and proactively address potential risks, ensuring we remain ahead of our competitors.
Requirements
  • 5 years + management consulting experience (Tier 1 or 2 highly desirable) or from a corporate strategy/commercial background.
  • Strong commercial and strategic acumen with experience and understanding of how to build data-led business cases (Media/TV, Subscription service highly desirable).
  • Ability to simplify and tackle complex problems, synthesize findings from a variety of sources and present to stakeholders in a clearly articulated and concise presentation.
  • A growth mindset and the ability to challenge conventional thinking.
  • Strong communicator and team player, with the ability and confidence to present and influence stakeholders, collaborate effectively and to build strong relationships at all levels.
  • Comfortable working within a fast-paced environment, able to prioritise effectively across multiple projects and be agile to move with adjusting targets.
  • Ability to work autonomously and lead projects with minimal guidance.
  • Love for Entertainment, Sport, Media landscape - we're big believers in knowing the product and knowing the customer.


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